FAQ

FAQ

Q: If I submit an abstract do I have to attend the Symposium?
A: All accepted abstracts will be scheduled in the Scientific Program either as oral presentation, e poster discussion or e poster viewing. It is expected that at least one author of the abstract attends the Symposium to present the work and answer questions. Only abstracts of registered participants will be scheduled in the Scientific Program.

Q: I have submitted an abstract, when will I know if it has been accepted?
A: Only after all abstracts have been reviewed by the Scientific Committee will notifications be sent to the abstract submitter. Every effort is made to conclude this process within one month after the abstract submission deadline or extended abstract submission deadline in case there is extension.

Q: How can I make changes to an abstract I have already submitted?
A: You may enter the Abstract Submission system with your username and password.

The submission form allows you to store your abstract as a DRAFT until the deadline. After the deadline if not submitted, drafts will be deleted.

Click on the SUBMIT button at the end of the process in order to submit your abstract. You can make changes to your submitted abstract by the deadline.

If you have already clicked on SUBMIT and you wish to edit your abstract you will be required to click on the “re open” icon. Please make sure to SUBMIT after your edits to keep any changes that were made.

After the submission deadline abstracts cannot be modified or corrected.

Q: If my abstract is accepted, where will it be published?
A: Copies of your accepted and registered abstracts will be published on the Symposium website/online journal supplement/program. Please contact the Symposium secretariat at reg_isppd20@kenes.com for further details.

Q: I am having trouble logging into the abstract submission system – my username/password is not working.
A: Please try one of the following options via the abstract submission page:

In case you are using “Internet Explorer”, please try another internet browser, e.g. “Google Chrome” or “Mozilla”.
When you copy and paste your username and password please make sure there is no extra space at the beginning or the end of them.
Please note that the username or ID received when registering for the Symposium is different to the abstract submission. Please use the abstract submission username or “create new account” option.

For any issues with your password please click on “Forgot my password” and you will be able to receive a new one.

Q: My abstract has been accepted but I do not have a copy. Are you able to send one to me?
A: Please enter your account to see the abstract you have submitted. This option is possible also after the submission deadline.

Q: I would like to delete my abstract. Can you please delete it for me?
A: You are able to delete your abstract until the abstract submission deadline. After the deadline please email the Symposium secretariat.

Q: How do I register for the Symposium?
A: In order to register for the Symposium, please register online.

Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details please click here.

Q: Can I receive an invoice under the sponsoring Company/ Hospital’s name?
A: Yes. If you require an invoice to be issued to the sponsoring company, during the registration process you can write their billing details.

Q: Can I register for the Symposium without paying?
A: Yes, but your registration will be confirmed only when full payment is received.

Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.

Q: Can I register onsite?
A: Yes. Onsite registration is available during the conference days. Onsite fees will apply.

Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page.

Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received and registration is completed. You may use this confirmation letter for visa application purposes.

Q: Can I bring my child/family with me?
All event activities (including educational sessions, meal functions, exhibit hall, etc.) are exclusively reserved for registered attendees. Non-registered persons (including children, family members, colleagues, etc.) will not be permitted in any of the event areas. Badges provided at registration are required for entrance into all functions and will be strictly enforced.

Coming soon.

Q: How do I apply for a visa to visit Canada?
A: Most people need a visa OR an Electronic Travel Authorization to travel to Canada – not both. Some people may only need their valid passport.
It is the responsibility of ISPPD-12 participants to obtain a visa if required. Symposium participants should familiarize themselves with visa requirements well in advance of the event. The ISPPD-12 organisers encourage you to apply for a visa as early as possible, at least 3 to 4 months before the Symposium.
Complete information whether you need a visa and how to apply for a visa to enter Canada can be found on Government of Canada’s website.

Q: Where can I get a Symposium invitation letter so that I can apply for a visa?
A: Invitation letters for visa purposes are available only to registered participants. The option to issue an invitation letter is available within the registration process. At the end of the registration process you will be able to generate an invitation letter. You will also receive a registration confirmation email with a link to the invitation letter for download.

Q: Is it possible to send an official invitation letter directly to my local Canadian Consulate?
A: Unfortunately, we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them. Hard copies will be mailed via regular post free of charge (in this case organisers do not take responsibility for delivery). In case of special delivery (courier) request, the participant will be responsible for all charges.

Information is available, please check here: https://isppd2020.kenes.com/general-information/ 
Please visit the Sheraton’s website for maps and directions.

Q: Is the Conference CME-accredited?
A: Once the Scientific Programme has been finalized, an application for CME credits will be made to the Postgraduate Institute for Medicine.

Q: How can I claim my CME credits after the Symposium?
A: CME Certificate of Attendance will be available for download after completing an online survey. A link to the survey will be published on CME-CPD Accreditation page and sent in the email after the Symposium to registered participants. Please approach the Registration Desk onsite in case of questions. Each medical specialist should claim only those hours of credit that he/she spent in the educational activity.