Exhibition Technical Manual
Each exhibitor/supporter has received an e-mail with login details to access the Portal.
The Portal enables Supporters and Exhibitors to:
- Submit Company logo and profile
- Order Lead retrieval (Badge scanners)
- Order exhibitor badges
- Submit booth drawing (for “Space Only” booths)
- Submit other deliverables as per contract
Link to access the Portal https://exhibitorportal.kenes.com
Notes:
- The login details have been sent to the person signing the contract. This person is responsible for passing on the login details to a third party if needed.
- Access to all Portal services will be available only after submission of your company profile and logo.
- Only deliverables as indicated in your contract should be submitted via the Portal. Items not included in your contract will not be processed.
| Action Item | Deadline | Contact Person |
| Hotel reservation | As soon as possible | https://hotels.kenes.com/congress/ISPPD24 |
| Company logo and profile | As soon as possible and no later than Friday, 26 January |
Via Kenes Exhibitor’s Portal |
| Designed Booth Approval | Friday, 12 January | |
| Text for Fascia
(Shell Scheme booth only) |
Friday, 12 January | |
| K-Lead retrieval app | Tuesday, 5 March | |
| Badge Order | Tuesday, 5 March | reg_isppd24@kenes.com |
| Furniture Rental and AV equipment | Friday, 23 February | nicole@exposolutions.co.za |
| Daily Booth Cleaning & Security | Orders must be processed through the venue | confexquotes@cticc.co.za |
| Hostesses & Temporary Staff Hire | Friday, 8 March | Deveena Naiker (Ms) |
| In-booth Catering | Orders must be processed through the venue
Friday, 5 March |
confexquotes@cticc.co.za |
| Delivery | ||
| Door to Door Shipments |
Please contact Merkur |
MERKUR Irit Sofer |
| Airfreight Shipments – Arrival to recommended airport | ||
| Shipment via Advance Warehouse | ||
| Exhibition goods – Direct
Deliveries to Meeting Venue |
Subject to time slot, only full load trucks
NB! Please note there should be a person from your side to receive your Deliveries. |
|
|
SET-UP |
Saturday, 16 May | 10:00-23:00 |
| (Space only booths) | ||
| 14:00-23:00 | ||
| (Shell Scheme & Space only booths) | ||
| Sunday, 17 May | 07:00-15:30 | |
| 15:30-17:00 | ||
| (Decoration Only) |
|
EXHIBITION OPENING HOURS |
Sunday, 17 May | 17:30 – 19:00 (End of the welcome reception) |
| Monday, 18 May | 10:00-18:15 | |
| Tuesday, 19 May | 10:00-18:15 | |
| Wednesday, 20 May | 10:00-16:00 |
|
DISMANTLING |
Wednesday, 20 May | 18:15-23:30 |
The timetable is subject to possible changes in accordance with the scientific program. Updates to follow up in due time.
Dismantling of the stands before the official hour is not permitted.
All exhibitors should be in their Booth 30 minutes before the official opening hour.
Please Note:
- Empty crates and packaging material must be removed after set-up and no later than Sunday, 17 May at 16:30.
- All aisles must be clear of exhibits and packaging materials to always enable cleaning.
- Please note that all exhibitors should be in their booth 30 minutes before the official opening hour.
Off Exhibition Information
- Please note that people will be going through the exhibition on their way to the halls when the exhibition is closed. Therefore, please do not leave any visible valuable articles at your booth. In addition, please consider hiring extra security for your booth after Exhibition Operating Hours.
- Dismantling of the booths before the official closing of the exhibition is not permitted.
- It is the exhibitor’s responsibility to dispose of all materials after dismantling.
- Shell Scheme booths -> any equipment, display aid or other material left behind after Wednesday, 20 May 2026 at 22:00 will be considered discarded and abandoned.
- ‘Space Only’ booths -> any equipment, display aid or other material left behind after Wednesday, 20 May 2026 at 22:00 will be considered discarded and abandoned.
- The exhibitors / customers and all companies contracted by them are responsible for ensuring operating safety and compliance with industrial safety and accident prevention regulations on their stands / event areas.
Welcome Reception at The Exhibition Area
Welcome reception will take place in the exhibition area on 17 May at 18:00. We encourage all the exhibitors to stay in their booths during the welcome reception in order to attend the participants.
Exhibition Floor Plan
The floor plan has been designed to maximize the exhibitor’s exposure to the delegates.
For most updated floor plan and list of exhibitors, please click here
Confirmed Sponsors & Exhibitors HERE
In order to be granted access in the exhibition area each individual will need to wear a name badge. This includes the regular staff from the exhibitor’s company and any hired staff e.g. hostesses, bar and service personnel etc. For security reasons, stand personnel must wear their name badges at all times.
Each exhibitor is entitled to a number of complimentary exhibitor badges in accordance with the size of the exhibition stand as stated in their contract.
| The badge is indicating | Company name, individual name, country |
| This badge will give you access to | Exhibition area (including access before the official opening hours); Meeting Opening Ceremony; Welcome Reception |
| This badge will not give you access to | Scientific and educational sessions; public transport pass; any offsite events |
| This badge is for | All representatives and staff of the exhibitor; local staff (hired by an agency eg., hostesses); guests of the exhibitor, bar and service personnel, photographer, etc. |
Any additional exhibitor’s badges will be charged an exhibitor registration fee of TBC
Companies can purchase a maximum number of exhibitor registrations as follows:
✓ Stands of up to 60sqm – 15 exhibitor registrations
✓ Stands larger than 60sqm – 25 exhibitor registrations
The Exhibitors badges allow access to the exhibition area, refreshments, and Welcome Reception.
Additional Exhibitor badges can be ordered online HERE
Please make sure that your Company Profile has been submitted before placing an order for exhibitor badge.
Deadline: Monday, 27 April, 2026
All personnel are required to wear badges to access the Exhibition. Company representatives not wearing their badges will not be allowed to access the Exhibition. Company name badges are for the use of company personnel for Booth manning purposes and should not be used by companies to bring visitors to the Exhibition. Exhibitor badges will not be mailed in advance and may be collected from the onsite registration desk.
Access to the Exhibition Hall during Set-up and Dismantling
Lead Retrieval Wireless Barcode Readers can be a helpful tool for receiving contact information about participants who attend your symposium.
We are pleased to offer you the K-Lead Application. Supporters can download the K-Lead app onto their own smart phone or tablet and transform their device into an instant, easy lead retrieval system and capture participants’ contact information with a quick scan of their badge.
Advantages of the K-Lead application:
- Seamless Integration: Download directly to your device; no extra hardware needed!
- Effortless Scanning: Quickly scan attendee badges to capture leads.
- Customizable Notes: Add personal comments to each lead for better follow-up.
- “Quick Scan” Function: Ability to quickly scan delegates as they enter the symposium hall.
- Instant Access: Get real-time lead information for immediate engagement.
- Compatibility: Download from the Apple Store or Google Play using Kenes K-Lead App.
Cost per unit: EUR 750 (excluding 4% credit card charges fees, excluding VAT if applicable).
Device is NOT included!
Deadline: 2 weeks prior to the conference
Onsite rate of EUR 850 will be applied for order received after above deadline.
Are you ready to revolutionize the way you collect and manage leads at your next event?
Unlock the Power of K-Lead Plus:
- Automated Follow-up Emails: Immediately after scanning, send personalized emails to every lead. Make every connection count without lifting a finger!
- Tailored Email Customization: Craft the perfect message with customizable subject lines, email content, and signatures. Attach PDFs to add a polished, personal touch that stands out.
- Timely Engagement: Say goodbye to the hassle of manual follow-ups. K-Lead Plus handles it by sending tailored emails right after each scan, keeping your brand top of mind.
- Compatibility: K-Lead Plus requires at least one K-Lead license purchased.
Cost for K-Lead Plus: EUR 750
With K-Lead Plus, every scan is a step towards a stronger business relationship.
Elevate your event networking and turn leads into valuable partnerships with ease and efficiency.
Don’t just meet leads; master the art of follow-up with K-Lead Plus. Get started today and experience the difference real engagement makes!
Key Notes for K-Lead:
-
- Device Not Included: The application must be installed on your personal or company device (tablet/smartphone).
- Reliable Data: Participant badge barcodes carry contact details as provided by registrants or their agencies. Note: Group registration may contain generalized information.
- Content Responsibility: Information content is managed by the registrant or their agency, not Kenes Group or the Organizing Committee.
- Easy Reservation: Secure your Wireless Barcode Reader in the Exhibitor’s Portal https://exhibitorportal.kenes.com.
- GDPR Compliance: We’ve updated our privacy policy in compliance with GDPR. Your personal data won’t be shared without consent. Presenting your badge for scanning implies consent to share your details.
- By purchasing the K-Lead, Exhibitors and Sponsors agree to Data Processing Agreement.
How to order K-Lead and K-Lead Plus? -> Please access the Exhibitor’s Portal https://exhibitorportal.kenes.com
API integration
Do you want to use your own scanning device or app? Need real-time API integration?
We’re excited to introduce our new API-sharing service that seamlessly integrates delegate data from our events directly into your CRM. No more manual data entry—just instant, secure, and accurate lead transfer.
- How it works:
✅ Instant API Access – Scan delegate badges using your own app and retrieve full attendee details.
✅ Real-Time Sync – Automatically update your CRM.
✅ CRM Compatibility – Integrates with major CRM systems like Salesforce, HubSpot, and Microsoft Dynamics.
✅ Data Accuracy – Ensure accurate, up-to-date delegate info, reducing manual entry errors.
✅ Custom Mapping – Adapt data fields to fit your CRM’s structure.
✅ Secure & Compliant – Advanced encryption ensures data protection.
✅ Analytics & Reporting – Gain insights on leads and engagement.
- Benefits of this solution?
✔ Saves time by eliminating manual entry
✔ Enhances lead accuracy and efficiency
✔ Integrates effortlessly with your existing tools
Cost:
- License per event:– €1500 invoiced before the event.
- API calls: invoiced after the event, based on the number of calls (scans) made
– Up to 200 calls – calculated by €4 per call
– Up to 500 calls – calculated by €3 per call
– From 500 calls and up – calculated €2 per call
We are delighted to offer you an exciting opportunity to maximize your visibility and engagement at FRPT with 1:1 Meeting Scheduler, our new smart meeting scheduling feature.
With 1:1 Meeting Scheduler, you can:
- Enable delegates to book one-on-one meetings directly with your team
- Increase onsite traffic and strengthen your brand visibility
- Highlight your key projects to attract the right audience
- Connect with attendees genuinely interested in your company and projects
- Manage all your meetings easily through the Exhibitor Portal
✨ Don’t miss out! As this is our first launch, we’re offering 1:1 Meeting Scheduler at a reduced price for this year only. Take advantage of this exclusive opportunity to connect, engage, and grow your impact at ISPPD.
All you need to do is to login to the Exhibitor Portal and Order.
We look forward to helping you plan your schedule more effectively, create valuable connections, and generate high-quality leads at ISPPD 2026.
Your feedback is highly appreciated.
All individuals – both those employed by Bellagroup and those conducting temporary tasks at the Bellagroup location – must comply with Danish legislation regarding work permits and registrations.
Please follow this link to a GUIDE, which provides an overview of the common types of visas and permits, as well as the exceptions that apply to them. You will also find a guide to the RUT registration, which must be completed when foreign employers send employees to provide a service to Denmark.
Please note that this is a complex legal area with many rules and exceptions. This GUIDE has been prepared to provide a clear understanding of the current set of regulations but cannot be used as a definitive conclusion regarding whether work permits are required in individual cases.
Information regarding RUT:
RUT registration allows foreign companies to register services that will be performed in Denmark. When a foreign company plans to perform work in Denmark, it must register the service. This includes the name of the company and the individual employees who will be performing the work, the contractor for whom the work will be performed and when/where the work will be carried out. Detailed information about the registration in RUT is available in the RUT Registration Guidelines.
For further assessment, guidance, as well as approval of visas, work permits, and registration of foreign workers, we refer you to the following authorities:
The Danish Agency for International Recruitment and Integration (SIRI): www.siri.dk
Danish Foreign Services: www.nyidanmark.dk
More about RUT registration process: www.businessdenmark.virk.dk
Shell Scheme Booths
To ensure the smooth and efficient installation and dismantling of your Booth, an official Booth Contractor is being appointed. Shell Scheme which has been pre-booked with Kenes includes the following:
Shell Scheme Panels
- Company name on Fascia board printed in standard lettering and booth number
- Lighting
- Carpet
You will be able to order extra furniture, graphics and signage, AV and additional items to the builder. More detailed information will be released promptly.
Space Only Booths
Exhibitors are required to submit the Following for the organizer and venue approval:
- A scaled drawing (scaled 1:200 DWG), including elevation views of the proposed Booth to be built.
- Utility connections: electrical, water and drainage – a list of all appliances
- The name and contact details of their construction company.
Please submit the files through the Kenes Exhibitor’s Portal: https://exhibitorportal.kenes.com Each exhibitor will be contacted with login details to access the Exhibitor’s Portal.
Deadline: Friday, 12 January 2024
‘Space only’ stand builders must submit a structural engineer’s appointment letter for stands over 3 m high or any custom-built stand.
Floor plans must incorporate front, side and top elevations. These should be submitted to the CTICC for approval at least 60 days before build-up day. All custom stands require a structural engineer’s certificate (BMD13) on completion. Failure to comply with this requirement may result in refusal of permission to erect the stand and a temporary building permit will not be issued.
All stand construction staff are required to wear their company’s identification badges for the duration of the build-up and breakdown of an exhibition.
It´s mandatory to send the list of the workforce who will attend to the set-up and dismantle with full name and ID or passport number to vmota@kenes.com
- All exhibits are to be displayed to avoid blocking aisles, obstructing adjoining stands, or damaging the premises.
- Exhibitors are kindly requested to allow sufficient see-through areas that ensure clear views of surrounding exhibits. Entire sideway walls will not be approved.
- Island booths should be partly accessible on all “open” sides. We try to keep the exhibition as open and inviting as possible. Wall construction alongside aisle is allowed but max 1/3 of side to side may be covered.
- Construction finish must be perfect in all the stand’s visible areas, including rear sides.
- Raised Floor/Platform – please refer to section “Hall Specifications and Important Technical Information.”
- Advertising on the boundary with other stands is prohibited.
- Multilevel structures are not permitted.
- Arches, bridges, or similar constructions connecting two or more Booths are not permitted.
- Screens or any kind of equipment to be shown or demonstrated may notbe placed directly on the edge of the stand contracted in order to ensure that the visitor viewing the screens/equipment will be inside the booth and not blocking aisle traffic.
- Any counter, desk etc. or device (i-pads, touch screens etc.) which attract visitors may not be placed immediately at the borders of the booth facing the aisles (there should be a reasonable distance from the edge of the booth).
- Coffee bars or other F&B-stations must be inside the booth area to ensure that the visitors are standing and queuing up inside the booth area and not standing in the aisle.
- The maximum building height for the top of all elements is 5 meters.
- Structures installed for specific events, exhibition stands including installations, special structures and exhibits as well as advertising displays must be sufficiently stable that they do not pose a threat to public safety and order and that they do not endanger life and health.
- Exhibitors / customers are responsible for ensuring the load-bearing capacity and stability of such structures and may be required to furnish the relevant proof.
- Any part facing neighboring stands that is above 2.50 m in height needs to be designed with neutral surfaces (white or grey).
- For ceiling rigging please refer to section “Hall Specifications and Important Technical Information.”
Kindly note:
- The organizers will not approve booths that do not comply with the accepted standards until the necessary changes have been made.
- Work cannot commence until the booth drawings are approved by the organizers and the venue.
- The used spaces must be returned to the Venue completely clear of all items and the Exhibition areas restored to their original state.
- Electricity must be ordered directly to the venue for the set-up and dismantling of the booth. confexquotes@cticc.co.za
We recommend Exhibitors using independent booth contractors to include a site visit in the planning process to assure a smooth and well planned set up. Please contact the Venue to coordinate a visit.
Booth Cleaning
The organiser will arrange for general cleaning of the exhibition premises prior to the opening of the exhibition and daily prior to opening thereafter (excluding exhibit booths and displays).
Overnight cleaning is provided daily (vacuuming of stands and emptying of wastebaskets (if any), during the night.
Additional special cleaning required can be ordered via the Bella Center Copenhagen Web Shop.
Waste Removal
For ordering waste removal please contact the exhibition manger directly.
Internet & Wi-Fi
Important:
- Please be advised the Private Wi-Fi networks installations in the stand is not allowed.
- The Venue and the organizers reserve the rights to discontinue any activity which interfere with the hall Wi-Fi coverage.
- The Venue and the organizers must be informed in advance when the stand has a platform as well as the scheduled set-up day and time due to internet foundation.
Complimentary Wi-Fi will be provided by the Meeting during official Meeting days at most areas. This public Wi-Fi connection is limited for basic web browsing or checking emails.
Should you have any internet-based feature/device/activity at your stand (for example: product demonstrations), we strongly recommend ordering a dedicated internet connection for your stand (wireless or wired connection) to guarantee a consistent internet connection inclusive of technical support.
Note regarding technical support: we will ensure that the service you purchased is functioning as it should, however we cannot troubleshoot or repair issues with client-provided equipment.
Security
Please do not leave any bags, boxes, suitcases, or any type of product unattended at any time, whether inside or outside the exhibition area.
Neither the Bella Center Copenhagen nor the organizers can accept responsibility for the security of the stands and their contents. The Bella Center Copenhagen as well as the organizers are not liable for any possible loss, theft and/or damage occurred during the rental period of any private property or goods. Exhibitors are fully responsible for the security of their stand and equipment.
If you wish to hire security, this can be done directly through Bella Center Copenhagen webshop
Booth Catering
The Bella Center Copenhagen exclusively offers food, beverage and catering services.
Exhibitors who wish to order food and beverages for their booth are welcome to do so directly via the Bella Center Copenhagen Web Shop.
Deadline: TBC
Important:
- The Bella Center Copenhagen exclusively offers food, beverage and catering services.
- Absolutely no food or beverage from outside the venue is allowed into the premises without prior written approval from the venue. This includes bottled water and all types of catering equipment such as coffee makers, juicers, popcorn machines, etc.
- Bella Center Copenhagen reserves itself the right to add a charge for the entry of any F&B products not supplied by the venue (authorization is necessary from the venue).
- The exhibitor must consider the space available in the booth to store and display the requested deliveries.
- If you want to bring in your own catering related products and it requires to be kept cool, or if you wish to prepare food at your stand, Danish Food and health regulations approval must be obtained and you need to contact Bella Center Copenhagen to apply for a permission.
Storage
We don´t count with storage facilities. Storage of empties (empty boxes, crates, cases, palettes etc.) should be coordinated with DSV team (payable service, see Section Shipping Instructions).
Under no circumstances may packing materials of any kind be left in the aisles, on the stands, around or behind the stands.
Shipments sent directly to the venue prior to the set-up period, will be refused by the venue.
Once the event & dismantling are over, the Venue shall not be held responsible for the safekeeping and/or storage of any items left in the building. If the Venue takes care of the removal of these items, it will be charged to the exhibitor.
For access to the goods/ lorry entrance/ Lifts:
Access to the Exhibition hall is through Loading Area D, please click here.
For directions to Bella Center Copenhagen, Loading Area D, please click here.
More detailed information coming soon.
Traffic Regulations
The CTICC is mandated by the City Traffic Department to manage the flow of traffic in and around the CTICC. The registration process is designed to eliminate traffic (jams) congestion that could result from build-up, breakdown and city traffic.
Access to the exhibition area
The delivery and removal of materials and goods for the exhibition stands is allowed only by the official freight forwarder and their local agent.
Important note: companies which are bringing their own goods should contact the official freight forwarder to coordinate their arrival and the use of the loading bay, the service entrance and the lifts.
Access for Deliveries
Please be advised that neither the Organizers nor the Venue can accept deliveries on an exhibitor’s behalf and arrangements must be made for a stand/company representative to be available when deliveries are made.
Deliveries may not be made prior to 16 March 2024. Any deliveries prior to this date, or off the official working hours, will not be accepted. Please refer to the Shipping Instructions for the deliveries address.
As a courtesy to the delegates and your fellow exhibitors, deliveries, or the removal of any equipment to or from stands must be made 30 minutes before or after exhibition opening hours.
It is recommended that all contractors, drivers, and exhibitors bring their own trolleys to transport goods to and from their stand.
Accommodation
Kenes International is offering exhibitors specially reduced rates for various hotels around the
Meeting venue.
Information, pictures, location, and rates are available on the hotel accommodation page: https://hotels.kenes.com/congress/ISPPD24
Rules and Regulations –Binding for all exhibitors and their subcontractors
For the Bella Center Full Exhibitor Terms and Conditions, please click here.
For the Bella Center Full Technical Manual, please click here.
Animals
It is not permitted to bring animals into the Venue.
Build-Up & Dismantling Period
- During the period of build-up and dismantling, it is prohibited to consume alcoholic beveragesin the working area as well as to perform work under the influence of alcohol, drugs or any other type of substances that could alter the perception of risk.
- The Exhibitors and contractors are required to wear the necessary personal protective equipment(PPE) such as protective helmets, eye protection, and hand protection required by the specific work activity, with special attention to the safety shoes/boots inside the facilities for your own safety.
- The use of cutting machines, welding machines, sanders and a spray gun is strictly forbidden.
Health & Safety
- It is the responsibility of the booth holder to ensure the health, safety and welfare of all employees, contractors and visitors as far as is reasonably practicable throughout the event.
- It is recommended that the booth holders appoint a supervisor for the booth, with the specific responsibility for ensuring the health & safety of their staff and stand builders. It is advisable that a Risk Assessment is completed for the booth and submitted to the organizers.
Children
No person under the age of 18 years can be admitted to the Exhibition, either during build‐up, opening days or breakdown. This rule also applies to Exhibitors’ children and must be strictly enforced to comply with the safety regulations of the exhibition.
Compressed Gases
Use of compressed gases is not allowed.
Damage to the Building
Boring, screwing, nailing, or the use of paint, glue, adhesive stickers, fixtures of any kind or anything that can damage the structural elements of the building (floor, walls, ceiling, pillars…) are not allowed. In case of damage of the facilities, the cost of repair or replacement will be charged to the exhibitor.
Disposal of Material
It is obligatory to collect and dispose of all material during the build-up or dismantling of the event.
When the dismantling period is over, the exhibitor loses any right to claim losses or damage to property left behind. Any costs incurred by the Venue in removing this property will be charged to the exhibitor.
Fire Regulations
- Booth material and fittings must be non-flammable or impregnated with fire-retardant chemicals.
- As a general rule, easily inflammable synthetic substances, foam polyester, and no fireproof straw and reeds are prohibited.
- Storage paint liquids, gas or other inflammable substances in the booth space is forbidden.
- The use/storage of inflammable substances is forbidden (liquids, gas or other). For any doubt for these substances contact the organizers or the Venue.
Smoke
It is not permitted the operation of any machine in the exhibition that emanate fumes, gases or steam, or any item or device that generates or contains flame.
Heavy Weight Element / Large Machinery
In case the exhibitor/stand builder brings large machinery, any kind of heavy weight element or structure inside the exhibition area it is mandatory that the Venue will be provided with a detailed project describing the unload procedure inside the exhibition area:
- Exhibition access used
- Transportation used to bring the element inside the Venue and weight
- Plan for weight distribution (number of platforms, dimensions, and weight resistance)
- Forklifts, cranes, or any other machinery used for the unloading / uploading of the element. How the element is going to be unloaded and how is going to be brought inside the exhibition area.
- Once the Venue has the complete information, the unloading of the element will be approved or rejected.
Hanging of Posters, Banners etc.
Hanging of posters, banners or decals, stickers, or similar items, on the walls, floors, ceilings, or pillars within or outside the installations of the Venue are not allowed.
Insurance (compulsory)
- Exhibitors are required to take out appropriate Insurance. Third part liability insurance is obligatory. It remains the Exhibitors full responsibility to insure themselves appropriately.
- Neither the organizers nor the Venue, their representatives or agents will be held responsible for any loss or damage to exhibitor’s property. Exhibitors must take precautions to protect their property against pilferage.
- The organizers do not provide insurance for exhibitors and their property. The exhibitor is responsible for his property and person and for the property and persons of his employees through full and comprehensive insurance and shall hold harmless the organizers for any and all damage claims arising from theft and those perils usually covered by a fire and extended-coverage policy. Therefore, you are obliged to have a public liability insurancethat covers all injuries to persons and damages that might cover in connection with the exhibition.
- Exhibitors are personally liable for all expenses incurred by the organizers or by third parties in regard to technical services provide.
- We also recommend that you have additional coverage against loss or damage to exhibition material during transport and during exhibition times. Please make arrangements for insurance coverage through your company’s insurer.
Liability
- Exhibitors are responsible for all property damage as well as any loss or injury caused by their property, agents or employees. Companies will indemnify the organizers against all claims and expenses arising from any damages.
- If for any reason whatsoever the Exhibition needs to be abandoned, postponed, or altered in any way, either in whole or part, or if the organizers find it necessary to change the dates of the Exhibition, the organizers shall not be liable for any expenditures, damages or loss incurred in connection with the Exhibition.
- The organizers shall further not be liable for any loss which the Exhibition or Exhibition contractors may incur due to the intervention of any authority which prevents or restricts the use of the Venue or any part thereof in any manner whatsoever.
Sound equipment and Music
In general, the use of sound equipment/music in booths is permitted as long as the noise level does not disrupt the activities of neighboring exhibitors.
Speakers and other sound devices should be positioned to direct sound inward (to be contained within the booth) rather than outward (toward aisles and other exhibitor booths).
It is difficult to establish decibel level restrictions. If an exhibitor or attendee is standing within ~3 meters of an exhibitor’s booth and cannot carry on a normal voice-level conversation, the noise source is too loud.
Further guidelines:
- Live music is not allowed.
- The organizers reserve the right to require the exhibitor to discontinue any activity, noise, or music that is too loud
- The organizers reserve the right to require the exhibitor to discontinue any activity, noise, or music that is deemed objectionable.
- Exhibitors are reminded that third party copyrights should not be infringed. The organizers have no copyright responsibility in respect of any exhibiting company.
Proper dispensation must be obtained and any royalties due, paid prior to the use of materials. Should any copyright dispute arise, the organizers will not be liable for any resulting loss or damages, sustained by any exhibitor or third party.
Security
- Please do not leave any bags, boxes, suitcases, or any type of product unattended at any time, whether inside or outside the exhibition area. The organizers and the Venue cannot accept liability for loss of or damage to private property or goods.
- Neither the Venue nor the organizers can accept responsibility for the security of the booths and their contents. The Venue as well as the organizers are not liable for any possible loss, theft and/or damage occurred during the rental period of any goods. Exhibitors are fully responsible for the security of their booth and equipment.
- Please consider hiring extra security for your booth if needed. This can be done by contacting directly to the Venue. confexquotes@cticc.co.za
Personal Transportation Vehicles
Bikes, skates, electric scooter and any personal transport by wheels are not permitted inside the building.
Promotional Activities
- All demonstrations or instructional activities must be confined to the limits of the Exhibition booth.
- Advertising material and signs may not be distributed or displayed outside the exhibitor’s booths.
- Advertising activities must not cause obstructions or disturbances in the gangways or at neighboring booths.
- The Exhibition Manager reserves the right to require the exhibitor to discontinue any activity, noise, or music that is deemed objectionable.
- Exhibitors are allowed to film on their own booth, staff and material, but all equipment and camera crew must stay within the exhibition booth. Filming of other exhibitors and their materials, Meeting features or any sessions is expressly forbidden unless permission has been given by the exhibitor or the organizer respectively.
- The photographing of booths is not permitted during the setup/breakdown of the exhibition unless the photographer is hired by the exhibitor to take photographs of his/her own stand and can avoid inclusion of neighboring booths. Photography during the opening times of the exhibition of all aspects of the event is allowable in all instances except in cases where the photographer or photography equipment would cause an obstruction or danger to delegates / staff visiting or working in the exhibition hall.
Smoking Policy
The Venue operates a NO SMOKING policy in ALL halls.
Special Effects
Special effects lighting, live music, smoke and laser projection may not be used in the booths.
No permission will be given for projection in the aisles or on the walls of the hall.
Waste Removal
- Exhibitors are responsible for the removal of all refuse/waste from the exhibition area. The used space must be returned completely clear of all items and restored to its original state.
- In case that exhibitors wish to leave any kind of waste material during set-up/dismantling, they should order a waste container in advance.
- Any discarded waste, including promotional material, left behind will be removed by the Venue and/or the organizers at the expense of the exhibitor concerned.
The Venue reserves the right to access inside the booth in order to check the compliance with the Venue regulations.
IMPORTANT:
Please read thoroughly the Venue Technical Guidelines at the end of the manual.
Exhibitors must comply with the Venue technical guidelines including operation, fire safety, construction and other security regulations.
Exhibitors must also comply with rules and regulations as specified by work health safety laws.
These technical guidelines ore contractually binding and are to be followed by the Organizers and exhibitors including the exhibition service and stand construction companies commissioned by them to perform work on site.
Venue Technical Guidelines can be found here
Delivery & Logistic Services
The Shipping instructions are designed to assist you with the movement of exhibits and stand materials for ISPPD 2026.
Failure to comply with these instructions and deadlines, may cause unnecessary delays in handling / clearance and additional expenses being incurred.
For security, insurance, and efficiency reasons DSV is the exclusive agent nominated by the organizer for move in and move out handling of empties for the conference.
Exhibitors and booth builders are free to deliver their goods or to pick their goods up from outside the venue. Those who use their own facilities up to the venue are requested to coordinate their time schedule and unloading of their cargo into the venue with DSV.
Insurance of Goods
All cargo should be insured from point of origin.
Exhibition Goods and Display Materials
Please Note: All advanced shipments and deliveries to the DSV warehouse, including by courier, must be coordinated with DSV.
For shipping instructions, please click here.
For Tariff, please click here.
For Quotation form, please click here.
Freight Handling & Customs Clearance Agent
DSV
Email: olimpia.rodrigalvarez@dsv.com
Name: Olimpia Rodrigalvarez
Mobile: +34 628930293
Office: +34 954325842
Kenes Group Contacts:
Conference Organiser
Kenes Group
Rue François-Versonnex 7
1207 Geneva, Switzerland
Tel: +41 22 908 0488
Fax: +41 22 906 9140
Exhibition Manager
Youcef Zaiter
E-mail: yzaiter@kenes.com
Industry Liaison & Sales
Sherwin Gentle
E-mail: sgentle@kenes.com
Registration Specialist
Anna Jopek
E-mail: reg_isppd26@kenes.com
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Official Contractors:
Booth construction \ Additional Booth Fittings \ Electricity \ Furniture Rental \ Graphics and signage \ AV \ Telecomunications & Internet
Security \ Cleaning Services
Cleaning services and security must be ordered directly to the venue by contacting through the following email. confexquotes@cticc.co.za
Hostesses
To hire hostesses for your session, please contact Deveena Naiker deveenan@turnersconferences.co.za
The last day to secure temporary staff will be 8 March with all payment due by 12 March. Instructions for temp staff to be finalised by 14 March including APP downloads and procedures.
Catering Services
Catering services must be ordered directly to the venue by contacting through the following email. confexquotes@cticc.co.za
Freight Handling & Onsite Logistic
Merkur. Irit Sofer irit.sofer @merkur-expo.com
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